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Terms and conditions

TERMS AND CONDITIONS OF USE

  1. DEFINITIONSIn these Terms and Conditions, the following words shall have the meanings set out below:
  • "Account" means the online account which you hold with us;
  • "Bonuses" means any bonus, promotion or incentive offered to you by us;
  • "Charges" means any fees charged by us for our services;
  • "We/Us/Our" refers to Crockfords Casino (the operator of this website);
  • "You/Your" refers to each and every one of the users of this website.

  1. ACCEPTANCE OF TERMS AND CONDITIONSBy using our online service, you agree to be bound by these Terms and Conditions which may change from time to time without notice to you.

  2. RIGHT TO REFUSE SERVICEWe reserve the right at any time (without prior notice) to refuse or restrict access to this website for anyone deemed, in Our sole discretion, to be unsuitable to use our service, including those suspected of fraudulent activity, abuse or other misuse of the services offered on our platform.

  3. AGE RESTRICTIONSYou must be at least 18 years old (or such minimum age as may apply in your jurisdiction) and have a valid age ID document ready for verification purposes should we request it. If you attempt to use this website while under age, or provide false information regarding your age, We will cancel your account without refund of any payments made.

  4. REGISTRATION AND ACCOUNT OPENINGBy completing the registration process and opening an Account with us, You acknowledge that these Terms and Conditions form a legally binding agreement between you and Us.

  5. KEEP YOUR DETAILS UP TO DATEYou are responsible for keeping Your details up to date, accurate and secure. We may request from time to time that You update or confirm certain information about Yourself, including contact information and financial data (in this regard, see our Privacy Policy).

  6. PASSWORD AND LOGIN SECURITYWhen using our Service, you will be required to create an account and choose a password which must be kept confidential at all times; no part of the password should ever be disclosed or shared with any third party.

  7. PAYMENT TERMS

  • Payments made to Your Account are usually credited within 24 hours (but may take longer during high transaction volumes).
  • We reserve the right to delay payment if we suspect that You have committed a breach of these Terms and Conditions.
  • Charges: All payments are subject to any applicable fees or charges, as detailed in our Fees Schedule.
  1. BONUSES AND PROMOTIONS
  • Bonuses may be awarded by Us from time-to-time;
  • Each bonus has its own specific terms which must be complied with (this can include requirements related to wagering and turnover).
  • We reserve the right at any time, without notice or explanation to amend, withdraw, replace or modify a Bonus.
  1. WAGERING AND BETTING TERMS
  • You are only permitted to play on real money games when Your Account balance exceeds zero.
  • Wagering requirements apply for each bonus as specified in Our Terms and Conditions;
  • We reserve the right at any time (with prior notice where possible) to change or modify wagering terms.

  1. IPADDRESS AND DEVICE LIMITATIONSWe use IP blocking techniques and/or geo-location filtering which may limit access from Your location if You have previously been deemed a problem user.

  2. PAYMENT REVERSAL POLICY

  • All deposits are subject to reversal;
  • In the event of any reversal, We reserve the right to impose a Charge for processing such transaction.
  • Reversals may be used in instances where:
    • A payment or deposit was made by mistake, an error occurred on Our part;

  1. CONFIRMATION OF PAYMENTConfirmation will be sent once we have received and accepted any Payment from You.

  2. EXCLUSION FROM PROMOTIONS

We reserve the right to exclude anyone at all times, without explanation (including VIP's).

  1. PRIVACY POLICY AND DATA PROTECTIONYou acknowledge that your Personal Data shall be treated in accordance with Our Privacy Policy which is incorporated into these Terms and Conditions.

  2. DISCLAIMER OF LIABILITY

  • We do not guarantee or warrant the security of Your data, including any sensitive personal information.
  • In no event will we be liable for any failure or delay resulting from events beyond our reasonable control (including but not limited to war, civil unrest, natural disasters).
  1. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by the laws of England and you submit to the exclusive jurisdiction of English courts.

  1. CHANGES TO THESE TERMS AND CONDITIONSWe reserve the right at any time (with prior notice where possible) without liability or explanation, to update or modify these Terms and Conditions; if You continue using our service following such an amendment it will be deemed acceptance by you that amended terms are acceptable.

  2. USER RESPONSIBILITIES

  • User shall take reasonable care of their information security.
  • User shall not allow anyone else to access the account or make use of services offered on Our Platform, unless they have been approved in advance for sharing and have explicitly given consent.
  1. DEPOSIT WITHDRAWAL AND GAMING HISTORY

All Your transactions are recorded on our system and can be accessed upon request; however, we will provide You with a summary statement of your activity if required at the end of each month (or on termination as per standard practice for accounting purposes).

  1. ADDITIONAL INFORMATIONWe reserve the right to refuse any payment or transaction without explanation.

  2. CONSEQUENTIAL LIABILITY LIMITATION

  • We do not exclude our liability for fraud, negligence and breach of duty.
  • In no event will we be liable under these Terms and Conditions for indirect loss such as economic losses (including but limited to) damage to reputation or goodwill.

  1. RIGHT TO TERMINATEWe reserve the right at any time without explanation, whether You have broken these Terms or otherwise; by notifying us in writing of your intention not to continue using our Services, You agree that we may terminate Your access thereto immediately upon receipt of such notice.

  2. FINAL AGREEMENT

These terms and conditions (together with Our Privacy Policy) form a legally binding contract between you and Us which cannot be changed or modified except by Our prior agreement in writing signed by a person duly authorized to so act on behalf of Us, subject always to clause 18 above relating to changes to these Terms.

By using our online services You confirm that You have read and accepted all the conditions contained herein. If you do not agree with any term, please leave this site immediately.