Privacy Policy

Privacy Policy

Crockfords Casino is committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your data when you create an account or interact with our website.

What Information Do We Collect?

We collect the following types of information:

• Personal details: name, email address, date of birth
• Account registration data: username, password (encrypted), login history
• Website activity data: IP addresses, device information, browser type and version, operating system, interaction with our website (e.g., pages visited)
• Marketing preferences: opted-in for marketing communications

How Do We Use Your Information?

We use your information to:

• Create and manage your account
• Improve the security of our website and systems
• Enhance user experience by analyzing website usage data
• Personalize content, offers, and promotions based on your interests and preferences
• Send you marketing communications (if opted-in) about new games, bonuses, and promotional offers

How Do We Share Your Information?

We may share your information with:

• Our affiliates, partners, or service providers to help us deliver our services
• Other Genting Group companies for business purposes, such as joint promotions or loyalty programs
• Third-party platforms (e.g., Google Analytics) that help us analyze website traffic and improve user experience

How Long Do We Store Your Information?

We store your information until:

• You close or delete your account
• Our services are no longer provided to you
• The data is subject to retention requirements for regulatory purposes

Your Rights

You have the right to:

• Access, update or correct your personal information
• Delete or restrict processing of certain types of data (subject to regulatory requirements)
• Object to targeted marketing communications (if opted-in)

To exercise these rights, please contact our support team using the contact form on our website.

Data Security

We take the security of your personal information seriously. We use industry-standard encryption technologies and implement strict access controls to protect against unauthorized access or data breaches.

Changes to Our Privacy Policy

This policy may change from time to time. Any updates will be communicated via our website, social media channels, or email (if opted-in).