Responsible gambling

Crockfords Casino takes responsible gaming seriously and offers various tools to ensure that our players gamble safely.

Setting Deposit Limits

Deposit limits are an effective way to manage your betting and avoid spending more than you can afford. To set a deposit limit, follow these steps:

1. Log-in to your account.
2. Go to the "Account" section.
3. Click on "Restrictions."
4. Choose a deposit limit that suits your needs (daily, weekly or monthly).

Loss Limits

If you want to control how much money you can lose in one go, setting loss limits is an option.

1. Log-in to your account.
2. Go to the "Account" section.
3. Click on "Restrictions."
4. Choose a loss limit that suits your needs (daily or weekly).

Session Time Limits

Do you find yourself playing for too long? Session time limits allow you to take regular breaks.

1. Log-in to your account.
2. Go to the "Account" section.
3. Click on "Restrictions."
4. Set a session limit that suits your needs (daily, weekly or monthly).

Reality Check Reminders

To keep track of how much and for how long you're playing, our platform sends regular reality check reminders.

1. These will be displayed at the top right corner of the screen every 30 minutes.
2. They provide information on:
   • Your win/loss ratio
   • Time spent playing

Self-Exclusion

If you feel like your gaming habits are becoming a problem, self-excluding is an option.

1. Log-in to your account.
2. Go to the "Account" section.
3. Click on "Restrictions."
4. Choose to exclude yourself from our platform for:
   • 6 months (minimum duration)
   • Up to lifetime

Cool-Off Period

Take a break and use our cool-off period feature.

1. Log-in to your account.
2. Go to the "Account" section.
3. Click on "Restrictions."
4. Choose to pause your gaming activities for 24 hours (cool-off period)

Responsible Gaming Resources

We encourage you to reach out if you have any concerns about your gaming habits.

• BeGambleAware.org: A UK-based charity that provides information, support and counseling.
• GamCare: A free helpline that offers support and resources.
• Gamblers Anonymous: Peer-to-peer support groups for people affected by problem gambling.

We also display responsible gaming logos at the bottom of our homepage.